Many of our long-term customers appreciate the repair service of ECHOGRAPH probes, because KARL DEUTSCH also works at the highest quality level and in compliance with “Made in Germany” standards when it comes to repairs.
At first, specially trained personnel at Wuppertal carry out a free inspection. The customer then receives a message regarding the condition of the probes and, if necessary, a cost estimate for the repair.
If this is not economical, a new probe from our current product range will be offered as an alternative. In many cases, however, the original function can be restored by repairing damaged contact surfaces or replacing a defective connector.
This service offer provides benefits for all parties involved: As a company with a high level of innovation, we at KARL DEUTSCH have a strong interest in working closely with our customers to continuously improve our products. For our customers, the increased product life offers the opportunity to save costs and at the same time a joint contribution is made to more sustainability.